3 Benefits of Having a Support Ticketing System in the Cloud

Implementing a ticketing system can take time and be a costly endeavour. In my past life, I was in charge of internal operation system support for a nationwide enterprise and so I understand the headaches with implementing new systems and applications. One way to alleviate these it to use a cloud platform to implementation. Below I have outlined three benefits for having a support ticketing system in the cloud.  

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Experiencing Startup Weekend Des Moines Firsthand

If there was any question about if the startup scene in Des Moines was still active, startup weekend should settle that. This past weekend, I got the opportunity to experience Startup Weekend Des Moines. As an employee of a growing technology company, I appreciate the opportunity to network and experience the creative ideas of other entrepreneurs in the community. 

This year there were 31 pitches, 37 participants, 7 teams, and a two way tie for first. It was hosted at Startup City in downtown Des Moines. The weekend was a flurry of activity starting with pitches; individuals came with ideas, any idea they thought would make for a good startup. These ideas covered a significant range of topics from a hardware solution to putting your local businesses open/closed status on the internet, to a company that delivers local food from the region you long for. Ideas also included a site to rate the awesomeness of beards and a site to track your wedding guest list.

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Topics: resources

8 Business Benefits of Cloud Automation

Below is an excerpt from our eBook How Cloud Automation can help scale your IT Services. Download the rest of the eBook here

Incorporating automation elements in your environment helps make processes easier to maintain for your technical staff, allows you to increase your bottom line, integrate legacy equipment and provide a holistic view of your cloud environment.

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Iowa College Students Experience Thriving Technology Community

Last Friday, Appcore got the opportunity to share our technology story with 35 students from colleges around the Des Moines area as part of the Experience Iowa Technology program.

Appcore was the first stop on the student’s technology tour and our Senior Programmer Nate Gordon shared our company history and provided a product overview of Appcore AMP, our cloud automation management platform.

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Topics: resources

4 Necessary Cloud Automation Tools

Merriam Webster defines automation as the automatically controlled operation of an apparatus, process or system by mechanical or electronic devices that take the place of human labor. But what does automation mean for cloud service providers?

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