Cloud automation software is an asset that your cloud environment needs to provide your end users with a consistent experience that caters to their needs. Cloud automation gives your technical staff insight into your cloud and allows users to access the resources they need without assistance from technical professionals. This frees up your technical staff to address other mission critical issues and gives your end users autonomy over their servers.
There are many benefits of adding cloud automation software and you may be wondering if it is a good investment for your business. These five tips can help you determine the value of cloud automation technology in your environment.
1. Streamlined workflow
A workflow that includes cloud automation software helps create a process that is seamless for both your technical team and end users. Every component of your cloud environment can function as a single unit using cloud automation software. This includes the SAN, overall environmental temperature of the cloud, metering and billing.
The integration of your systems allows your technical staff a holistic view of your cloud. This monitors and alerts your staff when upgrades need to be made or if there is an issue that arises. In many cases, cloud automation software enables your team to correct any issues in your cloud before the end user is affected.
2. Increased service quality
Employing cloud automation software will enhance your service quality by automating your customer processes. This provides consistency for your customers and streamlines your workflow behind the scenes. Customers wishing to deploy their own cloud environments can do so without any technical assistance because the automation technology walks them through the launch steps and provisions all of the technical aspects for them.
In addition to helping your customers achieve self-service provisioning in your cloud service model, cloud automation also streamlines your support ticket system. Customers can access support through a portal that gathers information for their trouble server and their requests are aggregated in a single system on the back end for your technical staff to review and address immediately.
3. Multiple Cloud Management
Cloud automation software provides your technical staff with the ability to management and monitor multiple cloud zone, through a single interface but also allows your potential customers the ability to manage multiple zones, which could include several locations geographically dispersed or multiple data centers. All of the components of each individual zone can be tied back to the single location where your technical staff resides. This centralizes management and simplifies the management process for your technical staff.
4. Limited technical staff
If you are a small to medium sized company that is working with limited resources, you should consider cloud automation software. The ability to launch new cloud servers without any manual provisioning will free your technical staff to work on other tasks instead of redirecting their time to configuring settings for customer needs.
Working with a small staff also requires you to consider software and hardware that your technical team is familiar with in order to speed your time to market and decrease training time. One of the advantages to implementing cloud automation software is that it adapts to your legacy infrastructure to reduce the amount of new infrastructure necessary to create a comprehensive cloud environment.
5. Reduction of costs and improved business agility
Integrated cloud automation technology is a way that you can reduce the cost associated with your cloud. The usage of cloud automation frees your technical staff, reducing the need to hire additional personnel to maintain your cloud environment.
Cloud automation can also automate your billing process and integrate with your current software. Your billing information for each VM or customer account can be auto populated at the end of your billing cycle in the software you are already using. This integration eliminates the need for your accounting staff to train on a new system by allowing them to use software with which they are already familiar.
Cloud automation software is a necessary component of your cloud service model. The degree to which you adopt the technology will depend upon your budget and unique needs. The more you adopt, the easier it will be to manage your environment while reducing cost, streamlining the workflow and increasing service for your end users.