3 Tips to Optimize Your Cloud Service Model

You’ve obtained your cloud service model and you’re ready to begin selling to realize a return on your investment. Or are you? Maybe you have the infrastructure and necessary software in place, but is it ready for your customers? Optimizing your cloud service model can help you be certain you are selling the absolute best cloud environment to your customers that you can possibly offer, and drives a better quality end user experience. By taking time now to ensure your cloud is fully optimized, you can deliver a better environment for your customers and nurture customer loyalty.

1. You’re a global company, but does your cloud service model reflect this?

If you’re a global company, you may want to consider implementing more than one zone. You might be headquartered in Toronto, but have customers in Hong Kong that use your infrastructure for their cloud environment. Although anywhere accessibility is one of the benefits of cloud, it is also important to remember that the more distance there is between you and your end user, the slower their data will move. This will present noticeable effects for your end user and cause decreased quality of their cloud resources.

Implementing a second zone that’s a little closer to your customer in Hong Kong can help reduce latency, or lag, between your server and the end user's interface. This results in better quality of service and faster processing speeds because the data being transferred doesn’t have as far to travel.

2. Monitor your IOPS

IOPS (In and out traffic per second) lets your tech team know when it may be time to redesign your server structure. IOPS is a numeric indicator of the data moving into and out of your cloud environment. If the number is greater than the threshold of what your cloud can handle, it results in a slow down of your cloud environment, and in some extreme cases can cause it to shut down completely.

On the other side of the coin, a very small number can be an indicator that you have too much space, and thus wasted resources that you are paying for. You should try to find somewhere in between these two; something that falls below the threshold of your environment without wasting too much of your resources. Keep in mind that your traffic will peak and ebb, so make sure to allow some extra space to accommodate for unforeseen high volumes of traffic.

3. Add redundancy to your architecture

Redundancy refers to a way of setting up your power, storage, servers and anything in between within your cloud service model. Using redundancy, you implement two of every piece of architecture in your rack. These hardware components are then wired together in a way that if, for example, there’s a flood and your storage is destroyed, everything will be moved over to your secondary storage unit. This allows you to maintain a five nine uptime and provide continuous, uninterrupted service to your customers.

Although setting up your cloud architecture with redundancy does cost a little more when you implement it, it can make all the difference when your sales team is pitching to your prospective customers because of your guaranteed five nine uptime. This can also make disaster recovery somewhat easier for your company and bring you back online faster than other companies in your industry, another perk for adding redundancy.

There are several ways to optimize your cloud service model. These three suggestions are good steps to begin with as you familiarize yourself with your new infrastructure and sell to your customers. It may seem like these optimization tactics are just money out of your pocket, but it could mean all the difference between a signed contract and “the one that got away.”